Monday the 8th of June 2020 COVID-19 Pandemic Update

We are closely monitoring the guidance of the UK governmental communications regarding the spread of the virus and our focus is to  meet our customers needs whilst doing our part to keep our employees safe. Please know that we are still 100% available to support you and solve any challenges you might experience with your component requirements 

If you have questions regarding any specific part numbers or orders - please email us or call us for up-to-date shipping and lead-time information.       

Our supply chain is very robust but there are some extended lead times on some products, due to a few suppliers on temporary shut-down or at reduced capacity we are still able to supply all our products. We are doing all we can to mitigate supply issues but the Covid-19 impact falls out of our control - If you have any concerns, please contact your Account Manager or email us - Thank-you

Here’s what we’re doing:

  • Our warehouse is fully operational and working standard working hours 
  • We are cleaning our facilities frequently with recommended sanitizing products and encouraging all warehouse employees to be vigilant about frequent hand washing.
  • All our sales and other office staff are working from home in order to reduce the likelihood of spreading the virus.
  • We are 100% able to receive your calls and all the sales team are fully available by email during standard working hours
  • We are instructing warehouse employees who feel ill to stay home, consult their healthcare providers and to self-isolate.
  • We are diligently following the recent lock-down rules and all on-site staff are social distancing to the max and home workers are obliged to follow current lock-down rules to the letter.
  • We have assurances from our couriers - such as DHL, UPS and the Royal Mail that courier and delivery services will be maintained
  • As a key supplier to the medical electronics industry we have no intention to close for business.
  • Our web-site www.toby.co.uk is available 24 hours every day.                                                                                                          
  • Please click here for full statement
COVID-19 Homepage web pic 1

Postage and packing is free for all online orders worth £50 or more, with a mainland UK delivery address.

For smaller orders the charge is still only £4.95 for standard Royal Mail delivery.

In addition to a range of credit card payment options, Toby also offers the opportunity to use a Toby credit account for online orders (subject to terms and conditions). To apply for an account, please send your name, job title, company name, address and registration number to the Accounts Department

We endeavour to provide same day despatch on all orders for items held in stock. A choice of standard, next day and timed deliveries is available. Occasionally we may be unable to achieve same day despatch due to high order volumes. In particular, we typically experience a significant increase in business levels at the start of each month. If your order is urgent, a part is out of stock, or you have any other questions regarding delivery schedules, please contact our experienced team of account managers on +44 (0)1295 271777 or email sales@toby.co.uk

Toby also offers a wide range of value added services, including support for kan-ban, barcoding and buffer stock requirements. Please contact us for more details.

For a comprehensive list of our franchised suppliers, please click Line Card