Corona Virus Update

Toby Coronavirus Update

October 2020 COVID-19 Coronavirus Update

Coronavirus continues to dominate life in 2020, as such we want to keep you up-to-date with what our business is doing.  We are still closely monitoring the guidance of the World Health Organization and UK governmental communications regarding the spread of the virus. This is to ensure we meet our customers needs whilst doing everything possible keep our wonderful employees safe. Toby is following developments very closely as the situation continues to evolve.

Please know that we remain 100% available to support you and solve any challenges you might experience with your component requirements.

Here’s what we’re doing:

  • Our warehouse team remain fully operational and continue to work Toby's standard opening hours 
  • We have contract cleaning of our facilities frequently using recommended sanitizing products. We encourage and advise all warehouse employees to be vigilant about frequent hand washing.
  • All sales and other office staff are working from home where possible, in order to reduce the likelihood of spreading the virus.
  • We are able to handle all enquiries, the entire sales team are available by email and phone during standard working hours
  • We are instructing warehouse employees who feel unwell to stay home, consult their healthcare providers and to self-isolate.
  • We are diligently following the most recent lock-down rules and all on-site staff are social distancing and home workers are obliged to follow current lock-down rules to the letter
  • We have assurances from our couriers: DHL, UPS and the Royal Mail that courier and delivery services will be maintained
  • We have a healthy balance sheet and can call on financial help & support from our bank should it be needed if the movement of goods has to stop as instructed by the government (Unlikely).
  • As a key supplier to the medical electronics industry we have no intention to close for business and continue to support the industry
  • Our web-site is available 24/7 and goods ordered online will ship as normal

Our supply chain is currently very robust and although there may be some extended lead times on a small selection of products while some of our suppliers continue to clear backlog orders, after temporarily enforced shut-downs. 99% of our suppliers both for raw materials and finished goods are operating normally - if this changes we will post regular updates online or via email to our customer base

If you have questions regarding any specific part numbers or orders - please do not hesitate to contact your Account Manager or email alternatively you can call us for up-to-date shipping and lead-time information.

We are doing all we can to mitigate any supply issues during this Corona Virus pandemic.

Thank you for your understanding and patience

Best regards
Tim Portlock
Managing Director